FOH Team Member - Full Time

Executive Mandate Specification

Do you have what it takes to join our team as one of our Front of House team members? We are looking for people who are dynamic and driven will help ensure our customers experience our famous hospitality when visiting us over the festive period!

Our Front of House team members enrich our customers' experience whilst dining with us, ensuring our customers leave with a lasting impression. The team provides authentic and natural service, working together to ensure the restaurant is clean and tidy and sharing knowledge of the menu with customers.

Fenwick restaurants are open during store opening times and have more sociable working hours than standard Restaurants, offering you a great work-life balance.

Please Note: Our full time shift patterns are 5 days out of 7 Monday to Sunday and we require the successful applicant to be as flexible as possible to meet the needs of our business.

About the Candidate

We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed…

• A proven track record in a customer-facing role within a similar business – Desirable but not Essential
• A strong interest in premium and luxury brands and retail
• An excellent communicator with strong interpersonal skills

We offer a competitive salary and benefits package including:

• 25% Colleague Discount (across most areas)
• 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
• Birthday day - 1 additional day off in the month of your birthday
• Lifeworks - offers support in a wide-range of areas, from student life to retirement, debt management or advice on saving as well as support for mental health
• WeCare a 24/7 online GP, mental health support service, get fit programme and more.
• Pension scheme

Job Types: Full-time, Permanent

Salary: £10.40 per hour

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Sick pay
• Store discount

Schedule:

• 8 hour shift

Supplemental pay types:

• Tips

Work Location: One location

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship