Front of House Supervisor

Executive Mandate Specification

WE ARE MOLLIE'S

Innovatively designed by Soho House, Mollie’s is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie’s was born in America – an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere. We’ve borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there’s nothing old-school about Mollie’s. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices. Mollie’s has already been named as the ‘Best Budget Hotel’ in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food & Drink Awards, and was awarded the Catey Award for Best Use of Technology.

Following the success of its first sites in Oxfordshire and Bristol, a third site in Manchester is currently underway and a further ten locations are already earmarked as part of the immediate expansion plan to forge a new ‘budget-luxe’ sector in the travel and leisure industry.

Mollie’s is now looking for a Front of House team member looking to build a successful career with an inventive, high growth brand at the forefront of the hospitality sector.

OUR PEOPLE

The Mollies’ team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to. They are proud to work at Mollie’s and love to work collaboratively as a team to enhance the guest experience at every opportunity.

We are looking for candidates who are driven and have an eagerness to learn and build an exciting career with a fast growing, leading hospitality business.

You will be supported by state-of-the-art technology instead of legacy systems so we can create a seamless and logical way of doing things from the get-go. We want you to exceed your expectations. We will nurture your talent, encourage new skills and give you the tools to manage your future.

Mollie’s is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to Mollie’s.

REQUIREMENTS

At Mollie’s, Front of House Supervisors are responsible for creating a positive work environment whilst maintaining the highest standard of customer service. Supporting the floor managers with the overall control, management and administration of the diner, alongside training and mentoring the team to provide the best possible service at all times. You will be responsible for open and close, maintaining accurate records of stocks and ensuring there is minimum wastage.

We are looking for candidates who are friendly, well organised, people focused, passionate about their work and have a minimum of 1 years’ experience in a similar role. It is important to have an eagerness to learn and want to build an exciting career with a fast growing, leading hospitality business.

BENEFITS

· Rate of pay from £10.50 -11.50 per hour plus Tronc

· Perkbox discounts (high street discounts)

· Heavily discounted food and accommodation across the brand

· Discounts on cowshed and GHD products

· Refer a friend bonus scheme

· Commitment to develop and support you with your career at Mollie’s

· Complimentary food on shift

· 10% service charge scheme (Tronc)

Job Types: Full-time, Permanent

Salary: £10.50-£11.50 per hour

Benefits:

• Discounted or free food
• Employee discount
• On-site parking
• Referral programme
• Store discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift

Supplemental pay types:

• Tips

Work Location: One location

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship