Event Assistant

Executive Mandate Specification

JOB TITLE: Event Assistant

REPORTING TO: Food & Beverage Manager/Ticketing Manager

CONTRACT: Casual

HOURS OF WORK: Football Matchday & Non-Matchday Events

LOCATION: Meadow Lane, Nottingham

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ROLE PURPOSE

The role is to support the hospitality and events department, or ticket department and provide support to our matchday and event operations here at Notts County Football Club.

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KEY RESPONSIBILITIES

• Serve all customers in an efficient, professional, and courteous manner at all times. Ensuring supporters and guests always receive the highest standard of customer service.
• Working as part of a team, you are to be able to advise supporters and guests on all products available within the venue.
• Maintain stock levels and rotation within work and storage areas in order to avoid waste and assist with stocktaking, whilst also ensuring the work area is adequately stocked with glassware, ice, condiments and other appropriate sundries in line with predetermined stock levels and business need.
• To assist with room setups ahead of matchdays and other events.
• To serve food and beverages to all supporters and guests efficiently, cleaning down and carrying out all necessary duties as required by your manager.
• Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required, paying particular attention to health and safety and COSHH guidelines.
• Adhere to and follow all licensing policies and procedures.
• Handle cash, stock and equipment in a secure manner.
• Adhere to company policies and procedures.

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SKILLS & QUALITIES

• Excellent verbal communication and customer service skills.
• Have a passion for hospitality and ability to work with a smile on your face whatever the weather.
• Always provide great service and be committed to being a team player.
• Be smart, polite, professional and well presented at all times.
• Experience working in a hospitality environment is preferred but not essential.

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The appointment of the successful candidate will be subject to two professional/personal references to the satisfaction of Notts County Football Club.

Notts County Football Club is an equal opportunity employer. We are committed to ensuring equal opportunities, fairness of treatment, dignity, work life balance and the elimination of all forms of discrimination in the workplace for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassments and in which all decisions are based on merit.

Furthermore, it is our policy to treat all workers and job applicants equally and fairly irrespective of their sex, marital status, civil partnership status, transgender status, sexual orientation, race, colour, nationality, ethnic origin, national origin, culture, religion, age or disability.

Job Types: Part-time, Zero hours contract

Schedule:

• Day shift
• Night shift

Work Location: One location

Reference ID: Event Assistant - DEC 22

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship