Sales Live Chat

Executive Mandate Specification

General

Hours

Monday to Friday, 09:00 – 17:30 with 1 hour for lunch, Weekend on a rota basis.

Location

Scan Computers International Ltd, Enterprise Park, Middlebrook, Horwich, Bolton, BL6 6PE. Also some remote working when required.

Key Responsibilities

• Responsible for maintaining our Live Chat sales division; processing incoming orders, strengthening and growing both current and new client relationships Managing clients including pricing, stock availability.
• Identify new sales opportunities for our acquisitions team Satisfy customers’ needs and requests, responding to queries within a timely manner to deliver a positive customer experience.
• Achievement of sales targets
• Establish budgets to build proposals and quotes
• Have an understanding of the daily operation and keep clients updated
• Meet customer, team and company deadlines
• Increase product knowledge through personal research and ongoing internal training

Skills and Experience;

• Previous sales experience required, ideally in the IT industry. A high level of customer service skill required, a candidate must be comfortable interacting and engaging with all customers.
• Ability to prioritise in a fast-paced environment.
• Must be comfortable interacting and engaging with all customers
• Proactive, energetic and solution focused with an interest in the IT and Technology Industry.
• High quality and professional communication skills.
• Business acumen with a problem solving attitude
• Ability to work well as part of a growing team.

The Package

As the successful advisor, you will receive an attractive package that will consist of:

• Competitive salary, based on Monday to Friday 37.5-hour week
• Overtime opportunity working Saturday and Sunday on a rota basis
• Wellbeing Plan – facilitated by Changing Minds UK
• Pro-fit – Nutritional advice, promoting healthy lifestyle and fitness
• Employee Discount
• Ongoing training programme
• Pension Scheme with flexible contributions
• Appraisal and Personal Development Plan

Job Types: Full-time, Permanent

Salary: From £19,988.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• Sick pay
• Store discount
• Wellness programme

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Bolton, BL6 6PE: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Sales: 1 year (preferred)

Work Location: One location

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship