Patient Services Administrator
Executive Mandate Specification
About The Role
We are looking for a Patient Services Administrator, to join our Patient Services Team on a full-time permanent basis, working remotely. As a Patient Services Administrator, you will be part of a small, highly focused team providing an excellent patient telephone service.
The shift pattern is between 8am-4pm and 11am-7pm with alternate Saturdays.
What you will do:
- Calling patients to book them in for their Ultrasound appointment at one of our clinics across the country·
- You will use IT systems to link appointments to a patient’s medical file and update our instructing parties with the relevant information
- You will work as part of a team and be target driven to book in patients to fill our clinic spaces.
- You will be responsible for following up your administration tasks
- You will require versatility and attention to detail to meet the demands of our differing instructing parties and contracts.
About you:
- Experience within an outbound call centre; desirable but not essential
- Experience of working in a fast-paced environment, with a proven ability to meet targets and deadlines
- Good IT Skills
- A flexible approach with an ability to adapt quickly to meet the demands of a busy environment
- Conscientious with a meticulous approach to dealing with detail
- Self-starter: ability to use initiative and work with minimum supervision
What's in it for you
- Company Pension Scheme
- 20 days annual leave, plus bank holidays, increasing on an annual basis
- Blue Light Card
- Access to a Tech Scheme
- Cycle to work scheme
- Employee Assistance Programme (for health, wellbeing and financial assistance)
About Us
At TAC Healthcare, we’re really smart at what we do: providing an extensive range of Ultrasound Services. Through our partnership with InHealth, we have ambitious plans to bring our services to new settings. We offer a fully managed ultrasound scanning and diagnostic service, allowing NHS patients access to technically advanced and fully staffed ultrasound facilities, with fast access to services for patients in the community.
Statutory Executive Benefits & Governance
- Executive Health, Vision & Dental Coverage with Global Provider Options
- Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
- Annual Discretionary Performance Incentive & Long-Term Equity Participation
- Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
- US Department of Labor & E-Verify Work Authorization Sponsorship
