Admin & Customer Support (25k OTE / Immediate Start - Hybrid/Belfast)

Executive Mandate Specification

VANRATH are delighted to be assisting a Leading Finance Organisation with the recruitment of a Admin and Customer Support Specialist. This company offers one of the best working Environments in NI, and also offers many opportunities for progression

Shifts are held over Monday to Friday 9.00am - 5.00pm + 1 Hour lunch. No weekend working.

The role will incorporate Hybrid working - 3-2 days Working From Home & 2-3 days Working in Belfast City Centre office. Initial training will be in office.

Individuals who are immediately available or have a 1-week notice will be preferred to others.

Salary

£20,000 - £21,300 + Bonus (Average £4,000 per year) + other fantastic additional benefits

Responsibilities

• Ensure that new business applications are processed efficiently and accurately
• Provide and maintain excellent levels of customer service, providing prompt and efficient response to enquiries
• Take ownership and responsibility when handling customer enquiries via inbound or outbound calls, emails or post
• Provide informative and accurate information on products and services we offer to customers
• Constantly seek new and innovative ways to meet and exceed our customers’ expectations

The Ideal Person

• Admin & Calls experience preferred
• Confident on the phone
• Good attention to detail levels
• Computer Literate
• Great communicator

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

Job Types: Full-time, Permanent

Salary: £21,300.00-£25,000.00 per year

Benefits:

• Company events
• Company pension
• Flexitime
• Private medical insurance
• Referral programme

Schedule:

• Flexitime
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus

Work Location: Hybrid remote in Belfast

Reference ID: Vanrath - Admin

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship