Consultant.e Senior - Transformation, Marketing & Expérience Client
Executive Mandate Specification
Who We Are
WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clientsâ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.
StructurĂ© autour de trois pĂŽles â Business Consulting, Data, Technology & Digital â nous intervenons de bout en bout, de la vision Ă lâexĂ©cution, avec une forte conviction : la performance passe par une expĂ©rience client rĂ©inventĂ©e, portĂ©e par la data et lâIA.
Nous recrutons un Consultant Senior Transformation, Marketing & Expérience Client pour rejoindre notre Practice Business Consulting.
Votre mission
Vous intervenez sur des projets Ă fort enjeu sur des problĂ©matiques variĂ©es de transformation, dâexpĂ©rience client, de CRM, dâIA, ou encore de change management sur des clients exigeants (luxe, retail, services financiers, hĂŽtellerieâŠ), en B2C et en B2BâŻ:
- Définir la vision stratégique et les roadmaps
- Identifier des opportunités et use cases innovants
- Concevoir des stratĂ©gies dâengagement et des parcours clients, en en mesurant les impacts
- Repenser les process et les organisations, notamment dans des contextes dâintĂ©gration de lâIA / de lâagentique
- Piloter la mise en Ćuvre opĂ©rationnelle des initiatives, du lancement Ă la mise Ă lâĂ©chelle
- Accompagner les Ă©quipes clientes dans le changement et lâadoption des outils
- Mesurer la performance et le ROI pour assurer le succÚs durable des actions déployées
Votre profil
- Vous justifiez dâau moins 5 ans dâexpĂ©rience, sur des sujets de transformation, change management, marketing et expĂ©rience client, idĂ©alement dans le conseil
- Vous ĂȘtes reconnu.e pour votre leadership, votre esprit analytique et votre capacitĂ© Ă synthĂ©tiser des enjeux complexes
- Vous disposez de solides bases mĂ©thodologiques (cadrage stratĂ©gique, dĂ©finition de roadmap, construction de use cases,âŠ)
- Vous avez une bonne connaissance / appĂ©tence aux sujets dâIA
- Vous savez vous adapter rapidement à des contextes variés et exigeants
- Curieux.se et proactif.ve, vous proposez des solutions innovantes pour créer de la valeur
- Lâanglais courant est indispensable (clients et environnements internationaux)
Pourquoi rejoindre WPP Enterprise Solutions�
- Monter en compétences rapidement en intervenant sur des projets stratégiques diversifiés
- Gagnez une vision 360° de lâexpĂ©rience client et de la transformation des organisations
- AccĂ©dez Ă des outils dâIA pour booster votre crĂ©ativitĂ© et votre efficacitĂ©
- Intégrez une équipe enthousiaste, bienveillante et soudée
Vous ĂȘtes prĂȘt.e Ă relever des dĂ©fis stratĂ©giques au cĆur des enjeux de demain ?
Postulez dĂšs maintenant et rejoignez lâaventure WPP Enterprise SolutionsâŻ!
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Poste basĂ© Ă âŻLevallois-Perret.âŻâŻ
HybrideâŻ: mix prĂ©sentiel / tĂ©lĂ©travail.âŻ
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About WPP
WPP is the trusted growth partner for the worldâs leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships â all united by our agentic marketing platform, WPP Open â we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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Statutory Executive Benefits & Governance
- Executive Health, Vision & Dental Coverage with Global Provider Options
- Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
- Annual Discretionary Performance Incentive & Long-Term Equity Participation
- Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
- US Department of Labor & E-Verify Work Authorization Sponsorship