Consultant.e Senior - Transformation, Marketing & Expérience Client
Executive Mandate Specification
Who We Are
VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, NestlĂ©, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaignâs Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VMLâs global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, SĂŁo Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
For more information, please visit www.vml.com and follow along on âŻLinkedIn #WeAreVML.
Consultant·eâŻSĂ©niorâŻâ Transformation, Marketing & ExpĂ©rience Client
VML Consulting est le cabinet de conseil en transformation de lâexpĂ©rience client de VML France (groupe WPP, leader mondial des services de communication et de marketing).
Nous accompagnons des clients grands comptes et acteurs de 1er plan dans la dĂ©finition et la mise en Ćuvre de transformations stratĂ©giques, au croisement du business, du marketing, de la data, de la technologie et de la crĂ©ativitĂ©.
StructurĂ© autour de trois pĂŽles â Business Consulting, Data, Technology & Digital â le cabinet intervient de bout en bout, de la vision Ă lâexĂ©cution, avec une forte conviction : la performance passe par une expĂ©rience client rĂ©inventĂ©e, portĂ©e par la data et lâIA.
Nous recrutons un Consultant Senior Transformation, Marketing & Expérience Client pour rejoindre notre Practice Business Consulting.
Votre mission
Vous intervenez sur des projets Ă fort enjeu sur des problĂ©matiques variĂ©es de transformation, dâexpĂ©rience client, de CRM, dâIA, ou encore de change management sur des clients exigeants (luxe, retail, services financiers, hĂŽtellerieâŠ), en B2C et en B2BâŻ:
- Définir la vision stratégique et les roadmaps
- Identifier des opportunités et use cases innovants
- Concevoir des stratĂ©gies dâengagement et des parcours clients, en en mesurant les impacts
- Repenser les process et les organisations, notamment dans des contextes dâintĂ©gration de lâIA / de lâagentique
- Piloter la mise en Ćuvre opĂ©rationnelle des initiatives, du lancement Ă la mise Ă lâĂ©chelle
- Accompagner les Ă©quipes clientes dans le changement et lâadoption des outils
- Mesurer la performance et le ROI pour assurer le succÚs durable des actions déployées
Votre profil
- Vous justifiez dâau moins 5 ans dâexpĂ©rience, sur des sujets de transformation, change management, marketing et expĂ©rience client, idĂ©alement dans le conseil
- Vous ĂȘtes reconnu.e pour votre leadership, votre esprit analytique et votre capacitĂ© Ă synthĂ©tiser des enjeux complexes
- Vous disposez de solides bases mĂ©thodologiques (cadrage stratĂ©gique, dĂ©finition de roadmap, construction de use cases,âŠ)
- Vous avez une bonne connaissance / appĂ©tence aux sujets dâIA
- Vous savez vous adapter rapidement à des contextes variés et exigeants
- Curieux.se et proactif.ve, vous proposez des solutions innovantes pour créer de la valeur
- Lâanglais courant est indispensable (clients et environnements internationaux)
Pourquoi rejoindre VML Consulting�
- Monter en compétences rapidement en intervenant sur des projets stratégiques diversifiés
- Gagnez une vision 360° de lâexpĂ©rience client et de la transformation des organisations
- AccĂ©dez Ă des outils dâIA pour booster votre crĂ©ativitĂ© et votre efficacitĂ©
- Intégrez une équipe enthousiaste, bienveillante et soudée
Vous ĂȘtes prĂȘt.e Ă relever des dĂ©fis stratĂ©giques au cĆur des enjeux de demain ?
Postulez dĂšs maintenant et rejoignez lâaventure VML ConsultingâŻ!
Poste basĂ© Ă âŻLevallois-Perret.âŻâŻ
HybrideâŻ: mix prĂ©sentiel / tĂ©lĂ©travail.âŻ
#LI-EMEA
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why weâve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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Statutory Executive Benefits & Governance
- Executive Health, Vision & Dental Coverage with Global Provider Options
- Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
- Annual Discretionary Performance Incentive & Long-Term Equity Participation
- Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
- US Department of Labor & E-Verify Work Authorization Sponsorship